Reviews

Well located, very satisfied

4.5 of 5 stars review on TrustYou Survey - 29 Apr 2026

We only stayed one night. Everything else was great: location, cleanliness, breakfast, etc. The hotel staff were very friendly and helpful.

by Castro Adrian

Personnel pro.

5 of 5 stars review on TrustYou Survey - 28 Apr 2026

Excellent location, very well situated and very professional staff.

by Mohammed El Mamoun Alaoui

Excellent Hotel

5 of 5 stars review on Google - 28 Apr 2026

This is an excellent hotel for anyone wanting a base for exploring London for a few days. It occupies an impressive old brick building on Praed St, right next to the main entrance to Paddington Station, so you're well-placed to get the Heathrow Express train. Staff are extremely helpful, and are available to help with any matters which may arise. The front of house team are unfailingly polite, and the cleaners really give the rooms 100%. If there's a gap between your check out and your departure from London, reception staff will be happy to look after your luggage until you're ready to catch your train or flight. In summation, a perfect hotel for the tourist.

by Evan Hughes

Very Convenient!

10 of 10 stars review on Booking.com - 28 Apr 2026

We love how convenient everything was i.e. hotel was just outside of Paddington station, the underground was a few steps away, many eateries and shops nearby, and the staffs were wonderful!

by Suzanna, Malaysia

Dave Meet and Zak were great hosts!

5 of 5 stars review on TrustYou Survey - 25 Apr 2026

My recent stay at the Mercure in Paddington was nothing short of exceptional, and it easily stands out as one of the most enjoyable hotel experiences I’ve had. From the moment I arrived, everything about the stay felt seamless, comfortable, and thoughtfully designed to make guests feel both welcome and at ease. One of the most immediate advantages of this hotel is its location. Situated right in the heart of Paddington, it offers unmatched convenience for anyone traveling in and out of London. Being just steps away from major transport connections made getting around the city effortless. Whether I was heading out early in the morning or returning late after a full day of exploring, the accessibility alone elevated the entire experience. Despite being in such a busy and central area, the hotel itself maintained a calm and relaxed atmosphere, which I truly appreciated. ...

by Nachanta Nicole Powell

Good location, friendly helpful staff and comfortable at a good price.

4.5 of 5 stars review on TrustYou Survey - 25 Apr 2026

Ideal location next to Paddington station and the Canal with plenty of good eateries. Comfortable hotel room and attentive staff, a reasonably priced hotel for London. This location is good for exploring London using tube or bus.

by Ray Bower

Perfect location, Friendly helpful staff and clean room

5 of 5 stars review on TrustYou Survey - 24 Apr 2026

Perfect location. Train station right next door, but still quiet and comfortable. So easy to het to main attractions

by Renee Rogers

The reception staff were so kind

5 of 5 stars review on Google - 23 Apr 2026

On the day of checkout, I had a terrible headache and was unable to move, but the reception staff were so kind and made an exception to extend my checkout time slightly, and even changed my breakfast to takeout. I booked this hotel primarily for its convenience, but the staff were so kind that I'm glad I chose it. Dear Mr. Abdul & Clausic Thank you so much for your kindness. I feel better now, and we can board today's flight.

by ICHINOSE

Very Good

8 of 10 stars review on Booking.com - 21 Apr 2026

Location very convenient to Paddington Station.

by Christopher, United States

Very professional service

5 of 5 stars review on TrustYou Survey - 20 Apr 2026

Receptionist was welcoming and explained the details of our stay very clearly.

by Ruth Redman