Reviews

Hotel in an excellent location with a pleasant atmosphere and air conditioning in the room

10 of 10 stars review on Booking.com - 29 Jul 2025

The hotel is adjacent to Paddington Station. The staff was very nice and cordial. The room is small but very cozy. There is air conditioning in the room. The room was clean and equipped with an electric kettle, coffee and tea. The reception said that everything in the room was free of charge, except for a small bottle of wine, a can of Coke and water which were free. The shower was excellent with a toothbrush and all sorts of other things that make life easier. There is a small gym but it does the job. Breakfast is served in the restaurant below the hotel. The basic meal was typical of England, consisting of beans, roasted tomatoes, bacon, and scrambled eggs with croissants and small pastries. There was also the option of making a personal omelet. There was also yogurt and cornflakes. Unfortunately there were no fresh vegetables.

by Ronen, Israel

Perfectly lacated next to Paddington Station

5 of 5 stars review on TripAdvisor - 28 Jul 2025

Next to Paddington Station. On a busy colourful street with lots of cafes and restaurants nearby. A comfortable and compact room with complimentary water and milk in the refrigerator. Excellant, friendly and helpful staff. Abdul enabled us to check-in early without incurring an extra charge. Its a 5 minutes walk to the Alexander Flemming Museum and a half hour walk to Marble Arch.

by David F, Great Malvern, United Kingdom

Excellent Service

5 of 5 stars review on Google - 28 Jul 2025

We extend our heartfelt thanks for the excellent service and warm hospitality we experienced during our stay. A special note of appreciation goes to Ikram ' Hajar'Zakryia and Fahad for their exceptional kindness and professionalism. They truly made a difference. Thank you for a delightful stay!

by خالد الوهيبي

The stay was very convenient

5 of 5 stars review on Google - 28 Jul 2025

We stayed at the hotel for several days, and the stay was very convenient. We were able to travel around London and the surrounding area easily from the hotel (train, subway). The room itself was comfortable, and the hotel staff couldn't have been friendlier.

by Joaquín Botella

Very nice location

5 of 5 stars review on Google - 27 Jul 2025

It's very nice location, just near Paddington station. The room is tidy and the staff is very helpful 😃.,especially Claudiu, Hajar, Ikram and Abdul.

by King Man Siu

Great location, polite staff

5 of 5 stars review on TrustYou Survey - 26 Jul 2025

We really enjoyed our stay with you. Such a handy location with much to offer, especially being at the station. Great food and coffee choices. Proximity to bus stops and shops. Would highly recommend

by Patricia Ohare

Everything is the best ever.

5 of 5 stars review on Google - 22 Jul 2025

Everything is the best ever. Thank you so much for your support, espcially Claudiv san. All the best.

by Atsuo Shibata

Perfect location, great staff

5 of 5 stars review on TrustYou Survey - 21 Jul 2025

I had a great stay at the Mercure Paddington, including help extending my stay when my flight was canceled. The flexibility and helpfulness of the staff made that much easier than it would have been. The rooms are nice and clean though they are also compact in many cases, they do maximize the space available.

by Carrie Taylor

outstanding staff in an excellent cost/benefit hotel

4.5 of 5 stars review on TrustYou Survey - 21 Jul 2025

Conveniently located, comfortable room, good breakfast but most of all the friendliest staff I’ve ever seen, trying to solve any problems and doing anything to help.

by Stela Otero

Paddington at your doorstep

9.6 of 10 stars review on Agoda.com - 21 Jul 2025

Super friendly staff. Late check out was a bonus. Has everything that we need.

by Anis from Malaysia