Reviews

Had a great time in xmas

9 of 10 stars review on Booking.com - 02 Jan 2025

Location was good, room given to me was nice. Staff is helpful.. Jasmine, abdul and other staff were very attentive. Complimentary water coke Biscuirs were great..

by Sabiha, India

Excellent Hotel

10 of 10 stars review on Booking.com - 31 Dec 2024

Super clean, staff was extremely friendly and caring, location is good as its central London and just adjacent to train station. The heating system and lift were working properly. All consumables in the room and washroom were of good quality.

by Ayesha, Pakistan

Pleasure staying at Mercure London Paddington

10 of 10 stars review on Booking.com - 29 Dec 2024

Our recent stay at Mercure London Paddington was a delightful experience, made even better by the exceptional service provided by the staff. Zak and Claudiu, in particular, stood out with their warm and welcoming demeanor, ensuring that every need was met with genuine care. Their hospitality truly made us feel at home. The room was spotless and well-maintained, with all amenities functioning perfectly. The attention to detail in cleanliness and upkeep was impressive, making our stay comfortable and stress-free. Having stayed at several Mercure hotels, this one ranks among the best we’ve experienced. If given the chance, we would absolutely return without hesitation. Highly recommended for anyone visiting London!

by Vignesh, United States of America

Next door to Paddington Train Station

5 of 5 stars review on TrustYou Survey - 28 Dec 2024

Great staff, friendly & helpful reception team.

by Mandy

Great location.

4.5 of 5 stars review on TrustYou Survey - 27 Dec 2024

The check in was fast. The staff were friendly and always willinng to help.

Great location

5 of 5 stars review on TrustYou Survey - 26 Dec 2024

We have stayed at the Mercure London Paddington many times. Its proximity to the station where the Heathrow Express arrives makes it very attractive and the rooms are fine. Well positioned for a short or long stay in London.

by Michael Harvey

Good room good stuff

5 of 5 stars review on Google - 26 Dec 2024

Good room good stuff good experience!!!

by umur yaman

Great service

5 of 5 stars review on Google - 25 Dec 2024

Great service from Claudio, very accommodating and helpful when we arrived and leaving the hotel. When we checked in zack and Abdul both were very nice. They ensured that we got our rooms on time, prepared when we arrived and was considerate enough of our itineraries during our stay. Thank you Gents

by Florendo Padilla

Convenient Location

5 of 5 stars review on Google - 23 Dec 2024

Convenient location, rooms are clean and worth the money, staff are helpful and friendly. Especially Frank, Claudio and Zak. Will definitely come back.

by Leonardo Bernard

Very accommodating and friendly

5 of 5 stars review on Google - 23 Dec 2024

Abdul was amazing. Very accommodating and friendly. Would definitely stay again. Thank you!!

by Toby