Reviews

Abdul NICE

5 of 5 stars review on TripAdvisor - 04 May 2025

"To Mercure London Paddington Station Abdul: Your excellent service has made our journey extraordinary!From the moment we arrived with the tiredness of jet lag, we were reassured by your warm smile and swift check-in.Your passion for hospitality shines in every detail. Thank you for turning an ordinary stay into a treasured memory. The world needs more front-office heroes like you!"

by nikki

Great London option

10 of 10 stars review on Booking.com - 04 May 2025

"Great location for transportation and sightseeing. Room was very comfortable. All of the staff were very nice and helpful. Everything was great."

by Melissa, United States

Needed a room last minute

5 of 5 stars review on Google - 04 May 2025

"Train had been cancelled, needed a room last minute. The lady helping me on the desk was brilliant and the room is great, right next to station."

by Adam Gibbs

Thanks for the nice accommodation.

5 of 5 stars review on Google - 04 May 2025

Thanks for the nice accommodation. The staff was really so friendly and helpful. Abdul and Claudiu was so kind. I recommend the place👍🏽

by Mohammad Alhouli

Very attentive staff

5 of 5 stars review on Google - 01 May 2025

Very attentive staff such as Abdul and great location some of the upgrades room actually large for prime location.

by Peter Pedro Caetano

Outstanding

10 of 10 stars review on Trip.com - 01 May 2025

"Perfect for a short trip to London. Good customer service, friendly, comfy bed (my boyfriend looked at the pillow brand to buy his own 😂), and excellent location!"

by J‍a‍s‍l‍o‍b‍a

Convenient Location

4 of 5 stars review on TrustYou Survey - 29 Apr 2025

Hotel is next to Paddington station and 3 mins access to restaurants and convenient stores. Staff is helpful and efficient.

by Carolyn Ang

Great hotel close to the Paddington station and LH

10 of 10 stars review on Expedia - 28 Apr 2025

I have stayed at the hotel few times, the staff is very friendly. The hotel is quiet, reasonably priced for the location, and clean.

by Michaela

wello located

4 of 5 stars review on TrustYou Survey - 28 Apr 2025

Closed to Paddington station and well connected to the city centre

by Francesca Genuzio

Fantastic

5 of 5 stars review on TripAdvisor - 27 Apr 2025

The location is perfect. Right beside paddington station, with restaurants everywhere, with lovely little parks and public art around every corner.The staff are wonderful: helpful, friendly and went out of their way to make our stay comfortable. We felt very welcome there.

by Deb B