Reviews

Well located hotel

4.5 of 5 stars review on TrustYou Survey - 18 Feb 2025

"Thanks to Claudiu, Zack and Oltita for their welcome and their availability"

by Cécile

Good stay

5 of 5 stars review on TrustYou Survey - 17 Feb 2025

"1) happy with price 2) happy with hygine 3) people at the enterance doors were very kind 4) simplicity at the reception!"

by Goran Ivanovic

Stay was good

5 of 5 stars review on Google - 15 Feb 2025

"Stay was good. Had an early check in Mohammed and Julia were Amazing. Also Charbeo who assisted my family’s luggage was very kind. Recommended!!"

by Cu Jnana

Very good and enjoyable stay.

5 of 5 stars review on Google - 11 Feb 2025

Claudia, Zack, Abdi and Jasmin are amazing and super helpful. Very good and enjoyable stay.

by Jonathan Sim

It was perfect!

5 of 5 stars review on Google - 11 Feb 2025

We got un upgrade for our room form Mohammed. It was perfect!

by mirela iordache

Super convenience and excellent standard.

5 of 5 stars review on TripAdvisor - 10 Feb 2025

Very welcoming from the first moment and attentive staff.Spacious comfortable clean rooms and help available at any time.We were delighted and plan to return next month,it was a pleasure to be there. NO stress or worries about anything and pleased to see the efforts to save electricity and promote recycling.Very convenient luggage minding service.We will return it was a most enjoyable stay.

by Maggie M, Brynamman, United Kingdom

Best hotel in London

5 of 5 stars review on Google - 10 Feb 2025

Best hotel in London. All the staff are amazing and so pleasant to deal with. The location is perfect you have the underground and the trains less than 2 mins from the hotel , the area has loads of restaurants and little shops too. We can’t wait to come back and stay here.I hope you realise how much of an amazing team you have they are all a credit to the hotel. A special mention to the Lady on reception and the house keeping manager who looked after us with an early check in on arrival we were so grateful as we arrived quite early

by Lynn Ryan

Service provided was exceptional

5 of 5 stars review on Google - 10 Feb 2025

Claudiu, Zack and Julia were extremely professional and the service provided was exceptional. I can’t thank them all enough for going above and beyond for me during my visit. Really, really impressed.

by Victoria Perry

The best hotel we’ve stayed at in London!

5 of 5 stars review on Google - 10 Feb 2025

Hands down the best hotel we’ve stayed at in London! The staff were amazing

by Daniel Ryan

Great Paddington Hotel

5 of 5 stars review on TrustYou Survey - 03 Feb 2025

The Paddington Mercure is located within a 100 m walk from Paddington Station and the Express train from Heathrow. Its staff are very welcioming. I was upgraded and had a very comfortable, although small by Asian standards, hotel room. The bed was very nice and the shower with rain forest head, was nicely luxurious. My stay was only for one night and was without breakfast due to early meetings. I have stayed before and always use it as a welcome point on arrival from Heathrow into the City.

by Robert Wyld