Perfect service and really friendly
Claudiu, Abdul y Nipsia from the lobby were excelent, perfect service and really friendly, we will come back for sure !!!!
My stay at the Mercure London Paddington Hotel was excellent
My stay at the Mercure London Paddington Hotel was excellent, largely thanks to the outstanding service from the reception team, specifically Abdu, Hajar, and their colleagues. The hotel is exceptionally clean and perfectly located just steps from the railway station, making it an ideal choice for anyone heading to Heathrow Airport. It is surrounded by several great restaurants and is only a 10–20 minute walk from Hyde park. I was particularly impressed by how the staff followed up on an issue that arose during my stay, resolving it quickly and effectively. I highly recommend this hotel for its convenience, professionalism, and great hospitality.
Great staff and location
Very friendly staff who accommodated my request for early check-in and late check-out. The hotel is so well located and staff are so helpful with suggestions for meals, transport and activities.
Extremely convenient for Paddington Station
Super close to Paddington station. Just arrived back in UK from South Africa late 21st with much more luggage than I normally would have so wanted hotel from know brand super close. Staff all super helpful and friendly. Also the night security guard on 21st and the day one on 22nd really helpful and assisted me with my luggage, including moving it to storage when out for lunch on 22nd.
A comfortable stay with a clean room and excellent staff.
The location was perfect for connections to Heathrow Express plus London Shopping.
A non-hassle stay.
The hotel was clean and comfortable. My room was compact but had everything I needed including robe and slippers which was a surprise. Considering it is in a busy area, outside noise was minimal. Staff were polite and efficient. A no-hassle stay.
Great hotel
Great location for Paddington. Friendly, helpful and efficient staff. Comfortable bed.
The stay was wonderful again, a very good starting point for visiting sights.
We were very satisfied, would recommend it, staff very friendly and helpful, location of the hotel very good.
The location is excellen
⭐️⭐️⭐️⭐️⭐️ We had a wonderful family trip staying at Mercure Paddington London and highly recommend this hotel. The location is excellent—right next to Paddington Station—making it very convenient for getting around London, especially with children. The hotel itself is clean, comfortable, and well maintained, and the services were great throughout our stay. A special thank you to Mr. Claudiu, who was extremely polite, responsive, and helpful. He went above and beyond to make sure we felt welcome and had everything we needed, which made our family trip even more enjoyable. Overall, a great hotel with an excellent location and outstanding service. We would definitely stay here again and highly recommend it to others traveling to London.
Night away
Staff was very helpful and the doorman was lovely as well helped my husband with his bags. Nothing not to like was really happy with everything
20th DEC - 21st DEC
£233 per night
£269 booking.com
£270 expedia.com
£302 market rate
Direct booking advantages
+ Free Wifi
+ Priority for upgrade
+ Priority for early check-in