Reviews

Great London stay

8 of 10 stars review on Booking.com - 15 Apr 2025

"excellent location. very comfortable bed. the presence of an electric kettle was much appreciated."

by Vito, Italy

Good Location and value for money

10 of 10 stars review on Agoda.com - 14 Apr 2025

"Connect to Paddington station which is easier when you come from Heathrow airport and will traveling to the center of London."

by siripong from Thailand

Jasmine was a wonderful help

5 of 5 stars review on Google - 13 Apr 2025

"Jasmine was a wonderful help at the front desk made sure we had everything we needed. Claudio helped us with our luggage when we arrived and left, he was such a great help so strong carrying our luggage in and out! Will stay here again ❣️❣️"

by Charlene Johnston

Everything was perfect

10 of 10 stars review on TrustYou Survey - 11 Apr 2025

The staff, from the doorman, the housekeeper to the receptionist could not have been more helpful and kind. Great location, next to Paddington station and tube lines, so easy to travel around London. Surrounded by restaurants, cafes and small supermarkets. Room was immaculate - advertised as a small double but I was surprised how large it was. Would definitely stay again if I was travelling to London.

by Hilary

Friendly and great location

9 of 10 stars review on TrustYou Survey - 06 Apr 2025

Staying in Paddington on business and usually stay at the Hilton but decided to stay at the mecure instead. Found friendly staff, a lovely clean room and quiet in the evenings so slept well both nights.

by Mandy

Perfectly located for Paddington station with excellent transport links.

10 of 10 stars review on TrustYou Survey - 05 Apr 2025

A smart hotel less than 5 minutes walk from Paddington station so is ideally situated for transport links by tube, bus and rail. A small, cosy and calm hotel which feels very safe and intimate and the staff were extremely professional, polite and so helpful - felt like personal service. I was staying as a lone female traveller so this was especially important for me. Unfortunately, I didn’t have time to use the gym on this occasion.

by Dee Guthrie

Great stay

10 of 10 stars review on TrustYou Survey - 05 Apr 2025

The beds are comfortable, staff are helpful and it's a great location

by Jenny

Very good room

5 of 5 stars review on Google - 05 Apr 2025

very good room, very good reception, the people were very nice and friendly

by Kemmachart Boonyachan

Outstanding Stay at Mercure Hotel Paddington

5 of 5 stars review on Google - 05 Apr 2025

Outstanding Stay at Mercure Hotel Paddington We had a wonderful experience at the Mercure Hotel Paddington in London. From the moment we arrived, we were warmly welcomed by the exceptionally friendly and attentive staff. Special thanks go to Oltita, Abdul, Hamza and Zak – their professionalism, kindness, and helpfulness truly made our stay memorable. They went above and beyond to make us feel comfortable and well looked after. The hotel’s location is simply perfect — just steps away from Paddington Station, making it incredibly convenient for travel throughout London and to Heathrow. Despite being so central, the hotel still offers a calm and relaxing atmosphere. Overall, we highly recommend the Mercure Hotel Paddington for its outstanding service, unbeatable location, and the genuine hospitality of its team. We will definitely be back!

by Simone Sauer

It was a great stay and in a very convenient spot

10 of 10 stars review on Booking.com - 02 Apr 2025

Everything was great but maybe a bigger refrigerator for the room. I’m not sure if other rooms have that

by Safiya, United States