Reviews

Perfect location, great staff

5 of 5 stars review on TrustYou Survey - 21 Jul 2025

I had a great stay at the Mercure Paddington, including help extending my stay when my flight was canceled. The flexibility and helpfulness of the staff made that much easier than it would have been. The rooms are nice and clean though they are also compact in many cases, they do maximize the space available.

by Carrie Taylor

outstanding staff in an excellent cost/benefit hotel

4.5 of 5 stars review on TrustYou Survey - 21 Jul 2025

Conveniently located, comfortable room, good breakfast but most of all the friendliest staff I’ve ever seen, trying to solve any problems and doing anything to help.

by Stela Otero

Paddington at your doorstep

9.6 of 10 stars review on Agoda.com - 21 Jul 2025

Super friendly staff. Late check out was a bonus. Has everything that we need.

by Anis from Malaysia

Conveniently located

5 of 5 stars review on Google - 21 Jul 2025

Conveniently located, comfortable room, good breakfast but most of all the friendliest staff I’ve ever seen, trying to solve any problems and doing anything to help.

by stela otero

Great stay at the Mercure Paddington

5 of 5 stars review on Google - 21 Jul 2025

I had a great stay at the Mercure Paddington, including help extending my stay when my flight was canceled. The flexibility and helpfulness of the staff made that much easier than it would have been. The rooms are nice and clean though they are also compact in some cases, they do maximize the space available.

by Carrie Taylor

It was Great to be back .. till we meet again

10 of 10 stars review on Booking.com - 07 Jul 2025

Fantastic location at Paddington Station with easy transportation access .. Comfortable Bed .. Hot Shower .. Friendly Staff

by Zipadeeday, Singapore

Good value for the money

9 of 10 stars review on Booking.com - 07 Jul 2025

Breakfast is in neighboring restaurant. Hotel stuff may give you the Vaucher for breakfast in the restaurant in the neighboring street, where the choice is a bit more.

by Elshan, Azerbaijan

Great hotel right next to Paddington Station

8 of 10 stars review on Booking.com - 07 Jul 2025

The hotel was very well located. The subway Station was just around the corner. Has various souvenir shops and fast food restaurants nearby.

by Corinne, Switzerland

Outstanding

10 of 10 stars review on Trip.com - 29 Jun 2025

The hotel is in a good location, close to the station and has good service.

Great beds

4.5 of 5 stars review on TrustYou Survey - 28 Jun 2025

Short stay on business in central London. Receptionist was very friendly and accommodating. Room was perfect. Extreme comfortable bed

by Fergus Cawley