Reviews

Perfect for my needs. Couldn’t ask for better.

10 of 10 stars review on Booking.com - 19 May 2025

"Quiet hotel despite being in a busy location. Great central location. Comfortable bed and heating options. Complimentary tea/coffee/water/drinks and cookies. Helpful, friendly staff. Adequate breakfast selection. Loved my stay here and would definitely recommend. Hoping to be back."

Nice hotel

5 of 5 stars review on TripAdvisor - 18 May 2025

"It is located next to Paddington Station, so it will be very convenient for train travel. There is a very small and cute mini bar in the room, so I was satisfied that you could enjoy still water and cola for free. There are many different restaurants from all over the world, so you have a lot of choices."

Really good!

10 of 10 stars review on Agoda - 18 May 2025

"Very clean, very nice staff, good location!"

Very good location

5 of 5 stars review on Google - 18 May 2025

"Very good location, very nice staff with clean room and perfect size for 1 or 2 travelers. I really recommend this hotel for everyone who wants to explore London cause it’s next to Paddington station. You can go straight to LHR or Bigben by subway next to your hotel door."

Great service

5 of 5 stars review on Google - 14 May 2025

Great service from Abdul and Claudiu. My parcel was delivered to the hotel in error, they quickly verified my details and handed it to me. Thanks Gentlemen!

Excellent

10 of 10 stars review on Expedia.co.uk - 13 May 2025

Wonderful staff, great service. Excellent location, good transportation nearby.

It was so good

5 of 5 stars review on Google - 12 May 2025

I was staying at another hotel near Paddington Station for two nights, but it was so good that I wish I had stayed at this hotel for the entire night. I would like to use it again when I come to London.

Great location, attentive staff.

4.5 of 5 stars review on TrustYou Survey - 11 May 2025

Well located and staff helpful and attentive.

Great service and location

4 of 5 stars review on TripAdvisor - 09 May 2025

Excellent service and friendly staff, was a bit early for check-in so they stored my luggage in the meantime without any hassle. The doormen always greeted with a smile and the reception staff was also friendly. Received a free room upgrade and the free drinks and snacks in the room are a nice touch. Location is perfect, only a few steps away from Paddington station. Plenty of choices for breakfast.

Abdul NICE

5 of 5 stars review on TripAdvisor - 04 May 2025

To Mercure London Paddington Station Abdul: Your excellent service has made our journey extraordinary!From the moment we arrived with the tiredness of jet lag, we were reassured by your warm smile and swift check-in.Your passion for hospitality shines in every detail. Thank you for turning an ordinary stay into a treasured memory. The world needs more front-office heroes like you!