Reviews

Excellent Location and Service for London

5 of 5 stars review on TripAdvisor - 16 Aug 2024

The staff was great, we arrived early from an overseas flight and too early for check-in, but the staff was really nice and helped us check-in early (which they didn't have to), they took care of us, amazing for arriving from a long flight! The hotel is in an excellent location by Paddington Station. The room was super clean and well worth it, great price for Summer in London prices. Amazing all around, we really appreciated the warm welcome and great service.

by domingocava, New York City, New York

next to Paddington train station

10 of 10 stars review on Agoda - 11 Aug 2024

Spaciouss room and very convenient. Only issue is that being near to train station, you will hear train noises... no issue with me but maybe an issue with some.Otherwise very good especially if you need to hop into Heathrow Express from paddington station. Fantastic TV coverage available and can watch sports programme.

by zulkifli, Malaysia

Excellent location, easy access

9 of 10 stars review on Booking.com - 21 Jul 2024

Staff were excellent, good amenities in room and easy access to trains and buses.

by Paul, Australia

Great location adjacent to Paddington

8 of 10 stars review on Trustyou - 17 Jul 2024

A good hotel in a great location. Just what we needed for a visit to the BST Concerts in Hyde Park

by Rob Wood

Exceptional

10 of 10 stars review on Booking.com - 15 Jul 2024

The staff were very helpful and made us feel very welcome.

by Matthew, United Kingdom

Perfect location

9.6 of 10 stars review on Agoda.com - 01 Jul 2024

Staying in Mercure Hotel in Paddington is one of my best decision in my recent stay in London. It is literally just outside the train staion so easy access practically to everywhere. Staff is very polite and helpful. Rooms are maintained well -very meticulously done! Comfortable beds and room equipped with AC. Lots of nearby restaurant and grocers. Perfect place for rapid transit. Bit pricy but all worth it. Highly recommended.

by Ian, Philippines

Hotel near Paddington Station

9 of 10 stars review on Agoda.com - 30 Jun 2024

When traveling from Heathrow Airport to London, many people choose to use Paddington Station, but this hotel is right outside the station. I was able to arrive without the stress of pushing a carrier around, and they kept my luggage even after checking out on the last day, so I was able to make the most of the time, return to the hotel, pick up my luggage, and move to the airport right away. This alone is worth it.

by junko

Exceptional

10 of 10 stars review on Booking.com - 30 Jun 2024

Very central to everything Comfortable rooms and very friendly staff

by Cara, United Kingdom

It was the perfect location for our little trip and nothing was too much for the staff

9 of 10 stars review on Booking.com - 16 Jun 2024

The help and friendly approach of the staff and the perfect location next to Paddington Station.

by Thelma, United Kingdom

Great location helpul staff

5 of 5 stars review on TripAdvisor - 07 Jun 2024

Lovely Hotel in beautiful Paddington, literal steps from Paddington station. We were given a free room upgrade upon checking in and the room was lovely very clean and quiet. Staff were very friendly and responded all our needs especially Abdul.

by 6saud, Dhahran, Saudi Arabia