Reviews

Convenient location

5 of 5 stars review on TripAdvisor - 13 Jan 2023

Had a room on the 5th floor, it was spotlessly clean. Food in the restaurant attached was very nice. Asher in reception was extremely helpful and friendly. A real gem to have in the hotel. Would be happy to recommend to a friend

by Laura D

Thanking Jasneet and Asher

5 of 5 stars review on TripAdvisor - 12 Jan 2023

Really big thanks for Jasneet and Asher because they are very professional in their job and also they are very helpful staff. Hoping for them the best wishes in their career. Also the hotel location is very amazing and close enough to paddington station.

by Mohamad A

Great trip

5 of 5 stars review on TripAdvisor - 12 Jan 2023

Jasneet and Monique were wonderful and very helpful. Was able to quickly get my room and on my way. Had a great time. Hope to visit London again in the future. Can't wait to stay at this hotel or other sister hotels soon

by Nolan T

JASNEET WAS THE BEST

5 of 5 stars review on TripAdvisor - 12 Jan 2023

Jasneet and Asher in reception provided an amazing check in experience and we are very happy because of this. i will come back again next year and i hope to see these guys still being around to make the place better. thanks

by Aysha

It's still good!

5 of 5 stars review on TripAdvisor - 10 Jan 2023

Location - great, clean hotel with professional and friendly staff. Mr Witek still there and still helpful. Also, Destiny and Jabeen were very helpful too.
I look forward to returning as I always do.

by jsp4735, Sydney, Australia

Amazing service from Mahmoud and Adrian!!

5 of 5 stars review on TripAdvisor - 06 Jan 2023

Amazing service from Mahmoud and Adrian. Some of the best customer service I've ever received. Friendly and welcoming with some great knowledge of the area. I would visit again just to see them!! Thank you Mecure!

by Owen C

Good experiance given by Jasneet singh

5 of 5 stars review on TripAdvisor - 06 Jan 2023

Jasneet it's a realy nice guy and find solutions when you habe a problem. So friendly and he love beer, so much then I. He give good Tips for your London trip. Only a good men, realy competently, simply good.

by Owen C

Jasneet in reception was amazing

5 of 5 stars review on TripAdvisor - 05 Jan 2023

I suddenly had to make a booking because of the train strikes and Jasneet in reception was so nice and helpful to me, he guided me with the routes of trains and he made a booking for me at a very good price. I even signed up to be an Accor member from his suggestion and he was the best. I will surely come back again to this hotel because of the kindness shown by this gentleman.

by Nurmuhammad S

Great Service by Jasneet

5 of 5 stars review on TripAdvisor - 04 Jan 2023

Mr Jasneet's service is exemplary and truly remarkable. My friend has forgotten to print a document as a requirement for her Schengen visa. We were in a hurry since her appointment is today. He was so kind, accommodating and helpful to print thus helping. We had a great time in the hotel and he saved my friend with his help and we will never forget the service provided by him.

by M M

Awesome servicefr

5 of 5 stars review on TripAdvisor - 04 Jan 2023

Mr. JASNEET was very courteous and very patient in helping us. My friend with a dilemma in printing her document for her Schengen Visa. He was very accommodating and kind enough to help us considering that today is my friend's appointment to the embassy and we are in a hurry for her appointment. He is truly remarkable and I recommend this hotel. The service is exemplary.

by Mary ann M