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Our rate £135, Booking.com rate £153
Wonderful staff and excellent service
Hello Team! Thankyou so much for wonderful service through out the stay. We called at reception and this guy named Asher. He guided us being very professional. At our arrival he welcomed us in a very friendly and polite manner. Overall stay was perfect. Jasneet was also there who supported us in every matter. Cheers to both! Will surely come back
Wonderful Service by Jasneet and Asher
Jasneet and Asher were extraordinary since we have arrived. Both helped us in every single query on time. I would recommend the guest to always ask for them as they are very friendly. I would also recommend the Managers to give Jasneet and Asher a raise for their wonderful service. Thanks, Regards, Latifa.
absolutely brilliant, we will be back again!
We checked in at the last minute to this hotel due to a sudden change of plans (we had booked into a well-known budget hotel round the corner and found that the facilities were extremely unhygienic and unclean). The staff at Mercure London Paddington hotel were absolutely fantastic, especially as we were rather stressed with finding a new hotel on a busy Friday night in London. They actually upgraded us to a sister hotel around the corner (Hyde park) and included some freebies during our stay. This made our stay in London so enjoyable, and it completely saved our trip. I cannot thank Kieran and Jessica at the two Mercure hotels (Paddington and Hyde park), you were absolute legends in our hour of need.
a good location and easy access to the tubdd we system.
good location for town
London weekend
Really friendly, helpful and professional staff! Comfortable place to stay and perfect for the plans I had in London + perfect Paddington location (right next to station!). Had a really enjoyable stay, largely due to the staff making me feel really welcome:)
Winter Wonderland Weekend.
Location - right alongside Paddington station. Spacious, clean room and bathroom. Comfortable beds. Complimentary drinks, toiletries. Friendly, helpful staff.
relief
literally, near to the station and lots of shops near by the hotel.
relief
literally, near to the station and lots of shops near by the hotel.
Exceptional
I give 5 stars for the super service and especially to the hotel manager Sabrina!
We booked for 4 nights. We arrived ti the room and we had a problem in the bathroom. With no hesitation, we were offered to move to a nearby hotel by the same management, Hotel Indigo. We were upgraded to a better, and much bigger room. Sabrina helped us to move all our stuff to the indigo hotel, and compensate us with the breakfast at the near door restaurant. This is called a great and understanding service. We will definitely recommend this hotel to our friends, and will be back soon. Thank you so much!
Great attention to detail!
Good stay. Small room but ok for 1... great breakfast. Most importantly attention to detail by having free coke and orange juice in the room was great for someone who is T1 diabetic! Well done... an ideal hypo treatment 👍
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £135, Booking.com rate £153