Happy Stay
My stay was absolutely brilliant, young guy named Jasneet in the reception was very professional and made me feel amazing. The rooms of the hotel are really good according to the price and the location is good as well.
Nice service by Asher
I made a last minute booking. The hotels don’t have the room available due to excessive bookings but Asher at the reception helped me to get a room. He also provided me free upgrade with a complimentary drink voucher. Nice staff!
Jasneet Singh in reception was marvellous
We have,a pleasant stay at this beautiful hotel and am very pleased with the service provided by Jasneet, he is very helpful in providing me an early check-in and he is a wonderful guy and I will come again from Singapore to this hotel
Mercure - a great choice
Monique gave great service. Hotel has great location and bed in comfy. In addition, Jasneet was superb in offering a time extension as needed. Thsnk you and highly recommend for anyone needing a night before a long flight!
Excellent Staff and Hotel
The staff in the hotel is commendable, extremely friendly and welcoming which would make anyone smile and cheer up. Jasneet Singh has been attending me for a couple of times now and i must say he’s excellent at it and he’s an amazing human being and i will keep coming to this hotel.
Asher Ali Nasir made my day!
I couldn't find a room for hotel, I came to London to meet my daughter. In London Mercure paddington this guy named Asher Ali Nasir is a day saver. He helped me got a good room with early checkin and comp breakfast. I loved his service and hotel benefits. Will recommend to others for sure!
Got a complimentary late checkout!
Good Service and nice staff. Asher at the reception is humble. He provided me with late Check-out without any charges and a complimentary drink on arrival. He definitely needs an appreciation. Best of luck Asher for life!
Good Stay
Great stay in the hotel. The rooms were nice but different from the pictures on the website which is a bad thing to portrait. The staff in reception was lovely especially Jasneet Singh who was very nice in nature.
Jasneet Singh in reception made my day
The hotel was nice and my stay was average but while checking out Jasneet Singh in reception was so kind and he had a big smile on his face which was very appealing and it gave me such positive vibes that my day started great, Bless him
nice hotel, great location, brilliant staff
The hotel is in a good location very close to Paddington station with loads of places to eat and shop within walking distance. Had a good size room, plenty of amenities in the bathroom, big tv, nice minibar with complimentary water and soft drinks, large bed, soft robes and slippers. Staff were amazing, especially Kieran who couldnt do enough and gave us free wine cus our room wasnt ready when we arrived. We used the Frankie & Bennies restaurant attached to the hotel but got more for our money by using their menu rather than paying £14pp for hotel breakfast. The toilet was very low down, got woken up early by the rumble of trains underground. All in all id recommend this hotel and would stay here again.
10th OCT - 11th OCT
£170 per night
£199 booking.com
£199 expedia.com
£237 market rate
Direct booking advantages
+ Free Wifi
+ Priority for upgrade
+ Priority for early check-in