Great service
Had an amazing time at Mercure at a great location just a stones throw away from the Elizabeth line. It was especially a lovely welcome and wonderful customer service by Asher who helped us make the most of our stay
Reception guys Asher and Jasneet are HEROES!
We stayed for the day use in the hotel. The hotel is located at a prime location very near to Paddington Station and closest to all sight seeing. The refreshments in the room are all free of cost. At the reception we were treated really well Asher and Jasneet. They suggested us some lovely places for lunch as well. They are really hardworking and leading the desk very well. Cheers to Mercure Team!
Good hotel and Staff
I stayed for a day use and the hotel was nice, the location is very good which made me choose it in the first place. Jasneet and Asher were very friendly and I liked my stay. I suggest other customers to ask for both of them if they want to get good service.
Business Trip in London
Early check in and excellent treatment by Jasneet at the reception! It's just next to Paddington station so the hotel is super convenient if you're coming from Heathrow into London. Also very central and lots of things to do in the area!
Jasneet and Asher Attended me very well
Excellent front of house staff, very friendly and knowledgeable. Clean hotel and definitely stay again. Gym and pools were an excellent addition to the hotel and attached to f & b is a most definite benefit.
Very nice hotel and good service by Jasneet Singh and Asher Ali
Very good hotel, friendly staff and very great location. I stayed for one night and it was amazing. Will surely come again and will refer. It would be better if they had a meeting room but it’s manageable. Jasneet and Asher were very nice to me. Regards Stuart
Excellent hotel and staff
Asher and Jasneet at reception are best. Everything in the room is free, will come again. Best place in Paddington. Room service available. I arrived here for day use and relaxed. I would recommend everyone to visit!
Jasneet and Asher are good
Very welcoming staff, great service and wonderful location. Easy access to the underground and Hyde park. Great rooms, beautiful decoration and awesome breakfast service so you can fuel up for sightseeing all day
Jasneet and Asher made my day
I came in afternoon with no booking and Jasneet made my new booking at very good price and I signed up for Accor membership and I got a free drink as well. Jasneet’s customer service was extraordinarily and I can’t thank him enough. Asher was very friendly too and I thank both of them for this.
Sabrin and Jasneet were very helpful
I booked a reservation by mistake for 30th Jan but the staff helped me with this problem and amended this problem free of cost. Sabrin was so kind to me and Jasneet was very friendly and I loved the experience
10th OCT - 11th OCT
£170 per night
£199 booking.com
£199 expedia.com
£237 market rate
Direct booking advantages
+ Free Wifi
+ Priority for upgrade
+ Priority for early check-in