Reviews

Great Service by Jasneet

5 of 5 stars review on TripAdvisor - 04 Jan 2023

Mr Jasneet's service is exemplary and truly remarkable. My friend has forgotten to print a document as a requirement for her Schengen visa. We were in a hurry since her appointment is today. He was so kind, accommodating and helpful to print thus helping. We had a great time in the hotel and he saved my friend with his help and we will never forget the service provided by him.

by M M

Awesome servicefr

5 of 5 stars review on TripAdvisor - 04 Jan 2023

Mr. JASNEET was very courteous and very patient in helping us. My friend with a dilemma in printing her document for her Schengen Visa. He was very accommodating and kind enough to help us considering that today is my friend's appointment to the embassy and we are in a hurry for her appointment. He is truly remarkable and I recommend this hotel. The service is exemplary.

by Mary ann M

Wonderful staff and excellent service

5 of 5 stars review on TripAdvisor - 01 Jan 2023

Hello Team! Thankyou so much for wonderful service through out the stay. We called at reception and this guy named Asher. He guided us being very professional. At our arrival he welcomed us in a very friendly and polite manner. Overall stay was perfect. Jasneet was also there who supported us in every matter. Cheers to both! Will surely come back

by Ahmad A

Wonderful Service by Jasneet and Asher

5 of 5 stars review on TripAdvisor - 01 Jan 2023

Jasneet and Asher were extraordinary since we have arrived. Both helped us in every single query on time. I would recommend the guest to always ask for them as they are very friendly. I would also recommend the Managers to give Jasneet and Asher a raise for their wonderful service. Thanks, Regards, Latifa.

by latifa s

absolutely brilliant, we will be back again!

10 of 10 stars review on Booking.com - 24 Dec 2022

We checked in at the last minute to this hotel due to a sudden change of plans (we had booked into a well-known budget hotel round the corner and found that the facilities were extremely unhygienic and unclean). The staff at Mercure London Paddington hotel were absolutely fantastic, especially as we were rather stressed with finding a new hotel on a busy Friday night in London. They actually upgraded us to a sister hotel around the corner (Hyde park) and included some freebies during our stay. This made our stay in London so enjoyable, and it completely saved our trip. I cannot thank Kieran and Jessica at the two Mercure hotels (Paddington and Hyde park), you were absolute legends in our hour of need.

by Emma, United Kingdom

a good location and easy access to the tubdd we system.

8 of 10 stars review on Booking.com - 09 Dec 2022

good location for town

by Juson, United Kingdom

London weekend

5 of 5 stars review on TripAdvisor - 09 Dec 2022

Really friendly, helpful and professional staff! Comfortable place to stay and perfect for the plans I had in London + perfect Paddington location (right next to station!). Had a really enjoyable stay, largely due to the staff making me feel really welcome:)

by Grant G

Winter Wonderland Weekend.

9 of 10 stars review on Booking.com - 05 Dec 2022

Location - right alongside Paddington station. Spacious, clean room and bathroom. Comfortable beds. Complimentary drinks, toiletries. Friendly, helpful staff.

by Rachel, United Kingdom

relief

8 of 10 stars review on Booking.com - 03 Dec 2022

literally, near to the station and lots of shops near by the hotel.

by Nasser, Kuwait

relief

8 of 10 stars review on Booking.com - 03 Dec 2022

literally, near to the station and lots of shops near by the hotel.

by Nasser, Kuwait