Reviews

Very nice hotel

5 of 5 stars review on TripAdvisor - 03 Feb 2020

Nice, clean and quiet room. The breakfast was good, lots to chose from. Great staff, Karla at reception was very friendly and helpful in sorting out everything we needed. Enjoyed and recommend this hotel.

by Ana Maria S

Weekend trip

4 of 5 stars review on TripAdvisor - 02 Feb 2020

Very good location. Surprisingly quiet. Good room.
Bogdan on the front desk was very helpful and polite.
The cleaning and maintenance staff were also lovely and did a very good job.
Thank you very much

by Heidi S

Christmas Party Overnight Stay

4 of 5 stars review on TripAdvisor - 02 Feb 2020

I chose to stay at this hotel as I was in London for a Christmas party which ended after the last train to the west country departed. The main reason for choosing this hotel was its location, being ideal for Paddington station, and I guess for the Heathrow Express too.
I only selected a standard room which was quite small but adequate for my single night stay. It was warm and reasonably quiet despite overlooking the main road and being so close to extensive construction works.
The staff seemed friendly enough and my check-in and out went very smoothly.
Breakfast is served in an adjoining restaurant which is open to the public and served a fairly good breakfast.
On the whole it was a good experience.

by Jane and Colin, Somerset, United Kingdom

Great place

5 of 5 stars review on TripAdvisor - 01 Feb 2020

We stayed here for one night while in London. Very close to Paddington Station (noise was not a problem). Easy for the tube and mainline trains.

Staff were brilliant, helpful and friendly.

Had breakfast in the attached Garfunkel’s restaurant that was good as reasonably priced.

Would definitely stay again when coming to town by train.

by Tony M, Gloucestershire, United Kingdom

Nice hotel with a helpful staff

5 of 5 stars review on TripAdvisor - 01 Feb 2020

I was at a business trip in London and I've found the stay at Mercure London Paddington very cosy. That's a fine hotel with a very helpful staff, especially Witek, who's not only helpful but also very cheerful and saves the day by solving any of your possible problems right away. If you have any problem or need any advice, go find Witek and he will definitely fix it and tell a really good joke as a addition to his kindness. Anyway, the room was rather small, but all I expected was a clean and tidy place to stay with a good internet access and helpful staff in a hotel which close to the Underground and a train station. And I got all I wanted for a reasonable price. So definitely recommend this hotel.

by Mike

Great Stay

5 of 5 stars review on TripAdvisor - 31 Jan 2020

The best stay ever in London. The location was Very convenient for me because you can take the train to Heathrow in 20 min or less. Staff was really helpful especially the guy from the front desk.The rooms I think are a bit small but clean and cozy with all what you need.I will come back!

by J Hoffa, Island of Malta, Malta

Mr

5 of 5 stars review on TripAdvisor - 28 Jan 2020

My staying in London Paddington Mercure hotel was great. It is located right next to underground station. Mr Witek from front desk is very helpful and full of fun. The room is clean and tidy although it is a bit small but you can’t expect much with such price.

by Lam Wai Shun

mr. WITEK good MEN

5 of 5 stars review on TripAdvisor - 27 Jan 2020

This was an amazing Hotel to visit so I highly recommend it.
Big and warm thanks to Witek, who was absolutely fabulous and helpful.
Apart from that, the rooms were excellent, comfortable and palatial. It was always good to see Witek being naturally friendly, obviously hugely experienced and exceptionally kind.
Really looking forward to visiting this hotel again and being served by Witek!!

by Marina R

Lovely staff and bar!

5 of 5 stars review on TripAdvisor - 26 Jan 2020

My mother in law stayed while in town for her birthday. We were in the bar with her, being served by the lovely, helpful, and delightful Mr. Witek! He took very excellent care of us during the visit. Highly recommend this hotel!

by TamaraRenee

Nice stay

5 of 5 stars review on TripAdvisor - 24 Jan 2020

Stayed here for a night before heading out of the UK. Great location, especially when going to the airport, and rooms were nice. Service was good, especially Mr. Witek made the experience even better!

by Rebecca á